Do work teams fail because they don’t joke around enough?
Researchers believe that humor can help teams bond, increase the quantity and quality of communication and build trust.
A host of studies indicates that humor creates positive group effects. Many focus on how humor can increase cohesiveness and act as a lubricant to facilitate more efficient communications, like Bob Petersen’s story team. Researchers have developed a general view that effective humor can increase the quantity and quality of group communications. One reason for that is that humor has also been demonstrated to increase trust. In a widely cited study, Professor William Hampes examined the relationship between humor and trust among eighty-nine college undergraduates ranging in age from sixteen to fifty-four and found a significant correlation. The people who scored high on a test that measured sense of humor for social purposes, coping humor, and appreciated humor and humorous people were considered more trustworthy.
In order to produce positive mental effects, however, researchers Eric Romero and Anthony Pescosolido found that humor first must be considered funny to the people involved, not seen as demeaning, derogatory, or put-downs. That finding is consistent with the underlying improvisation rationale for accepting every offer and making your partner look good. Successful group humor, Romero and Pescosolido argued, based on a broad assessment of humor research, should affirm group identities in terms of: who we are, what we are doing, and how we do things.
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